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ASU Unveils E-Voucher System for Student Section Wristbands

Published: Thursday, September 20, 2012

Updated: Monday, September 24, 2012 15:09

ASU Student Wristbands

Adrian Lesoing, College Times

Sun Devils who want to sit in the student section at home football games don’t have to wait in lines for a wristband. Now, they can reserve a spot in one of the student sections online.

Arizona State University’s Athletics Department unveiled a new “e-voucher” wristband system this semester, which will help students choose ahead of time where they want to be seated and reduce the amount of time they have previously waited in line to get a student section wristband.

Students who have purchased season tickets for the 2012 football season can log onto the ASU Athletics website, asustudenttickets.com, reserve their section, print an e-voucher and exchange their e-vouchers for a wristband on game day.

This is a more streamlined approach to last year’s distribution method. Last year’s season ticket holders were emailed a location and date to meet – usually PV Beach on the Tempe Campus hours before kickoff – and then would wait in line to have their wristbands given to them in-person.

With the large amounts of students who turn out for home football games – the Arizona Republic reported an average of 59,007 fans, many of them students, attended each home game last season – people would end up waiting for hours on end. The e-voucher method seeks to make for an overall better game day experience for the Sun Devils’ biggest fans – the students.

“I think it's an effective way of seating students that is much more efficient than having kids wait out in the heat for hours on end,” said sophomore journalism major and Sun Devil sports enthusiast Danny Shapiro, who likes to frequent the games. “It just makes everything so much easier,” he said.

Still, some students are skeptical when it comes to the new e-vouchers.

“There are still inherent flaws,” said Brett Cowett, a journalism junior and season ticket holder. “Like having to be online when ASU's networks are notoriously unreliable.”

In years past, students would have to wait almost as long as six hours in line just to get good wristbands for whichever section they wanted to sit in, the most in-demand and highly coveted ones being 32 and 33, right in the front of the 10-yard line and most of the Sun Devil football action.

“The new e-voucher system is a great idea that has been a long time coming,” said Daiyaan Colbert, a junior at ASU studying public service and public policy. “I remember the long lines waiting to get your wristband, and then waiting just to get into the stadium.”

“It was not fun,” said Colbert.

“Kids have to spend their entire day in line for the football game,” said Shapiro. “It doesn't encourage anything but rowdy behavior and drunken students.”

“This method is way more efficient,” Colbert said about the e-vouchers. “It saves students time and it makes the process much simpler.”

Doug Tammaro, Media Relations Director at ASU, said the e-voucher system was created after reviewing student feedback of past home football experiences. The system was conceptualized by a school organization called the Sun Devil Coalition, which handles a lot of school spirit and game day operations.

“With [the students'] feedback, it only makes sense that the Sun Devil Coalition created this new wristband and ticketing system,” said Tammaro about the e-vouchers, something every student with a season ticket has to use.

An estimated 4,600 students used the e-voucher system the first home football game against Northern Arizona, and 5,400 students used it again for the second home game this year against the University of Illinois.

“I think ASU and the Athletics Department realized that the system that was in place before definitely put a damper on the game day experience and I'm glad they worked with students to create a much easier process,” said Colbert.

The entire atmosphere around Sun Devil Stadium on game day is still far from perfect, and there is still a line to actually get into the stadium, but having the ability to reserve your wristband and section ahead of time is enough to settle some of the qualms students have had with their game day experience.

“ASU really needs to have better organization for students when entering the stadium,” Cowett said. “The general thought is that the security people there don't know what they’re doing and act like getting into the stadium is a crime. Just let us get to our seats earlier and avoid that massive line outside the stadium.”

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